Thank you for choosing Vicofreeze for your nutraceutical product needs. We are committed to providing a smooth and efficient shipping process to ensure timely delivery of your orders.
Shipping Methods and Rates
We offer multiple shipping methods to suit your preferences. During checkout, you can select from the available options, each with its corresponding cost and estimated delivery time. Please note that delivery times are estimates and may vary due to external factors.
Order Processing Time
Once your order is placed and payment is confirmed, we will begin processing it. Please allow 3 business days for order preparation before shipment. You will receive an email confirmation with tracking details once your order has been dispatched.
Tracking Your Order
After your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress and estimated delivery date.
Shipping Delays
While we strive for timely deliveries, unforeseen circumstances such as weather conditions or logistical issues may cause delays. In such cases, we will keep you updated on your order’s status.
Customs and Import Duties
For international shipments, customs duties, taxes, and import fees may apply, depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend checking with your local customs office before placing an order.
Shipping Availability
If your location is not listed as an available shipping destination, please contact our support team at info@vicofreeze.com to check for possible shipping options.
For any inquiries or concerns regarding shipping, feel free to reach out to our customer support team at info@vicofreeze.com.
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