Home/Shipping & Return Policy Shipping & Return Policy Shipping Policy Delivery: 3–5 business days in Cairo & Giza, 5–7 business days for other governorates. Shipping fees are calculated at checkout. A tracking number will be provided once your order is shipped. Return & Exchange Policy Returns and exchanges are accepted within 14 days of delivery. Items must be unused, unworn, and in original packaging. Sale and promotional items are non-returnable. v Customers cover return shipping costs unless the item is defective or incorrect.